Marcus House, Marcus Street, Birkenhead 

Tel: 0151 647 5000

 

 

Job Opportunity

 


Housing Administrative Assistant

Salary £22,500


 

CLOSING DATE:   8am - 14th April 2025

INTERVIEWS HELD:   23rd April 2025

Family Housing Association is a charity that provides 401 homes in Birkenhead, Wallasey and Port Sunlight, to people in housing need.  We pride ourselves in providing a professional, caring and supportive services to our tenants.

We are looking to recruit a new Housing Administrative Assistant to join our small team based in our office in Birkenhead.  This is an office-based post, reporting to the Operations Manager.  The successful candidate will work closely with our existing staff in a wide-ranging administrative role.

They will provide first-class customer service and have a friendly and professional manner.  They will strive to improve the quality of life of tenants by providing the best possible services.

They will be an excellent team worker with exceptional communication skills, and will be capable of building strong relationships with tenants, colleagues, contractors and the local community.

This is considered a permanent position, subject to a twelve-month probationary period.  Annual Leave entitlement is 23 days initially, increasing annually by 1 day per annum up to a maximum of 28 days.  Working hours are Monday to Friday, 9am to 5pm (35 hours).  Flexitime is available.  Family Housing Association is a member of the Social Housing Pension Scheme and the successful applicant will be enrolled into a Defined Contribution Pension Scheme where Family Housing Association contributes equivalent of 10% of the employee’s salary and the employee makes a pension contribution of their choice.

Completed applications must be e-mailed to admin@familyha.org.  CVs alone are not accepted without a supporting application form.

The closing date for applications is 8am on Monday 14th April 2025. 

Application Form (pdf)

 

 

Application Form (Word)

 

 

Equality Monitoring Form

 

 

Job Description

 

 

Person Specification

 

 

Staff Structure